Return & Refund Policy
60-Day Risk-Free Trial
We want you to love your skin. That’s why we offer a 60-Day Risk-Free Trial. If you don’t see the results you expected after 60 days of consistent use, we will make it right.
How the Trial Works
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To qualify for a refund under our Risk-Free Trial, you must provide “Before” and “After” photos demonstrating the lack of results after 60 days of usage.
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Return Requirement: To receive a refund of the product price, the device must be returned to our facility without any damage at the customer’s expense.
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The Seamless Alternative: To avoid the cost and hassle of international return shipping, customers may opt for an Immediate 50% Refund
Damaged Shipments
Damage must be reported within 24 hours of delivery.
All verified transit damage claims will be settled via a Replacement of the affected items.
Exclusions & Fees
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Original shipping and handling fees are non-refundable.
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All requests are subject to a mandatory internal audit. Refunds are only processed once the items are received and inspected at our warehouse.