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Return & Refund Policy

60-Day Risk-Free Trial

We want you to love your skin. That’s why we offer a 60-Day Risk-Free Trial. If you don’t see the results you expected after 60 days of consistent use, we will make it right.

How the Trial Works

  • To qualify for a refund under our Risk-Free Trial, you must provide “Before” and “After” photos demonstrating the lack of results after 60 days of usage.

  • Return Requirement: To receive a refund of the product price, the device must be returned to our facility without any damage at the customer’s expense.

  • The Seamless Alternative: To avoid the cost and hassle of international return shipping, customers may opt for an Immediate 50% Refund 

Damaged Shipments

Damage must be reported within 24 hours of delivery.
All verified transit damage claims will be settled via a Replacement of the affected items.

Exclusions & Fees

  • Original shipping and handling fees are non-refundable.

  • All requests are subject to a mandatory internal audit. Refunds are only processed once the items are received and inspected at our warehouse.

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