Shipping Policy

At Beautiqo, We Prioritize Your Shipping Experience!
Our goal is to provide you with the best shipping options, no matter where you live. We deliver to hundreds of customers daily and strive to maintain the highest level of responsiveness.

PROCESSING TIME

Once confirmed, your order will take 1-2 business days to process, regardless of the shipping option selected at checkout.
We ship Monday through Friday, excluding weekends and holidays.
Example: If you order on Monday, your order should ship by Tuesday or Wednesday.
You will receive a confirmation email with your tracking link once your order has shipped.
Please allow up to 48 hours for tracking information to become available after receiving your shipping confirmation.

Note: We are not responsible for delays caused by the shipping carrier.

DELIVERY TIME

Estimated time is 5-10 business days

MY PACKAGE WAS NOT DELIVERED WITHIN THE STATED DELIVERY TIME. WHAT NEXT?

If your package hasn’t arrived within the stated delivery time:

Contact customer service at support@quiabeauty.com within 21 days.
We’ll work with the carrier to locate your parcel.

Note: If you contact us after 21 days, we may not be able to track your parcel.

MY PRODUCT ARRIVED DAMAGED. WHAT NEXT?

We’re here to help!

If your product is defective or damaged, you may request a replacement within 60 days.
Replacement items are not eligible for further exchanges or claims.

Email us at support@quiabeauty.com to initiate the process.